2011 Dodge DurangoCRM Mitchell1 2023-06-03T22:04:25+00:00
- Tested battery, starter, and alternator. 12.35 Volts, 640 EN, recharge and retest battery. Starter test- cranking volts- 10.77 Volts- pass. Charging test- load off: 14.30 Volts- pass, load on: 13.54 Volts- pass. Advised customer that the alternator passed a load test but we did hear it whining. Customer requests to still remove and replace alternator and drive belt. Disconnected battery. Charged battery out of vehicle. Removed and replaced alternator and drive belt per customer request. Re installed battery. Restored electrical power. Tested battery, starter and new alternator. 12.54 Volts, 546 EN, bad battery–replace. Starter test- cranking volts- 11.09 Volts- pass. Charging system, load off- 14.31 Volts- pass, load on- 14.20 Volts- pass. Advised customer that battery test failed. Customer may have pro-rated warranty coverage left on battery. Customer is aware the battery test failed and is going to take vehicle as is.
Nick N. gave our service a 5 star review on 6/2/2023