Mercedes-Benz

2006 Mercedes-Benz ML350

CRM Mitchell1 2023-05-20T22:02:50+00:00

Mileage

112,249

Service Date

5/19/2023

Services Performed

• Road tested. Verified concern. Found noise is coming from left rear wheel bearing. Recommend to remove and replace the left rear wheel bearing and hub.
• Removed left rear wheel. Loosened left rear brake caliper. Removed left rear brake pads and rotor. Loosened 3 left rear upper control arms from left rear wheel bearing housing. Pressed out left rear wheel bearing and hub. Cleaned area. Pressed in new left rear wheel bearing and hub. Re installed in reverse order of removal. Road tested. Verified noise from left rear wheel bearing is eliminated. Vehicle is operating correctly.

 

John O. gave our service a 5 star review on 5/19/2023

2006 Mercedes-Benz ML350 CRM Mitchell1 2023-05-20T22:02:50+00:00

2012 Mercedes-Benz C250

CRM Mitchell1 2023-04-01T22:00:55+00:00

Mileage

89,375

Service Date

3/31/2023

Services Performed

• Verified concern. Found one fault code stored in the engine control module, P0304 cylinder 4 misfire detected. Swapped cylinder 4 ignition coil with cylinder 1. Cleared fault code. Road tested. Fault code moved to cylinder 1. Moved ignition coil from cylinder 1 to cylinder 2. Cleared fault code. Road tested. Fault code moved to cylinder 2. Recommend remove and replace cylinder 4 ignition coil that is currently in cylinder 2 with genuine part from Mercedes. Customer declined repair at this time. We swapped ignition coils back to their original places upon arrival. Check engine light is still on and vehicle is still misfiring. No repair performed at this time.
• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Checked and topped off fluid levels. Checked wipers. Checked lights. Checked horn. Visually checked brakes. Front brake pads 10mm remaining. Rear brake pads 7mm remaining. Brake fluid is dirty. Road tested.
• HWO Used Oil Disposal Fee
• Removed engine oil dipstick tube. Pushed the broken engine oil dipstick out of the engine oil dipstick tube. Re installed the engine oil dipstick tube. Replaced the engine oil dipstick. Verified the engine oil level is correct.

 

Robert R. gave our service a 5 star review on 3/31/2023

2012 Mercedes-Benz C250 CRM Mitchell1 2023-04-01T22:00:55+00:00

2015 Mercedes-Benz C250

CRM Mitchell1 2023-03-22T22:00:53+00:00

Mileage

45,688

Service Date

3/21/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Checked and topped off fluid levels. Performed Multi Point Inspection. Checked lights. Checked windshield wiper blades. Checked battery, 12.47 volts, 437 EN, test says bad battery–recommend replace. Checked brakes visually. Front brake pads 8mm remaining. Rear brake pads 9mm,remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee

 

Oscar C. gave our service a 5 star review on 3/21/2023

2015 Mercedes-Benz C250 CRM Mitchell1 2023-03-22T22:00:53+00:00

2015 Mercedes-Benz GLA250

CRM Mitchell1 2023-03-15T21:59:58+00:00

Mileage

77,260

Service Date

3/14/2023

Services Performed

• Removed front passenger carpet back. Removed cabin air filter cover. Removed auxiliary battery cover. Removed and replaced auxiliary battery. Re installed in reverse order of removal. Purged all fault codes. Road tested. Vehicle is operating correctly.
• This dealer is required by law to charge a nonrefundable $1.00 California battery fee and a refundable deposit for each lead-acid battery purchased. A credit of the same amount as the refundable deposit will be issued if a used lead-acid battery is return

 

Deborah C. gave our service a 5 star review on 3/14/2023

2015 Mercedes-Benz GLA250 CRM Mitchell1 2023-03-15T21:59:58+00:00

2017 Mercedes-Benz CLA250

CRM Mitchell1 2023-03-02T23:01:17+00:00

Mileage

52,645

Service Date

3/1/2023

Services Performed

• Changed engine and filter. Reset service reminder. Checked and topped off fluid levels. Checked lights and wipers. Checked brakes. Front brake pads 8mm, 66% remaining. Rear brake pads 7mm, 70% remaining. Checked battery, 12.24 volts, 178 A DIN, recharge and retest. Road tested.
• HWO Used Oil Disposal Fee
• Rotated tires front to rear. Checked and adjusted tire pressures. Reset TPMS. Road tested.

 

Moe E. gave our service a 5 star review on 3/1/2023

2017 Mercedes-Benz CLA250 CRM Mitchell1 2023-03-02T23:01:17+00:00

2009 Mercedes-Benz E350

CRM Mitchell1 2023-02-24T22:58:52+00:00

Mileage

89,316

Service Date

2/23/2023

Services Performed

• Verified concern. Vehicle is leaking engine oil. Oil is leaking from the engine oil cooler seal. It has dripped onto the drive belt and soaked that as well. Also found the engine oil drain plug appears to be leaking engine oil. Recommend remove and replace oil cooler seal that is leaking engine oil, perform oil and filter change and replace engine oil drain plug and drain plug seal, and replace drive belt soaked in oil and re evaluate.
• Removed lower engine covers. Drained engine oil and coolant. Removed and replaced engine oil filter. Replaced engine oil drain plug and drain plug seal. Added fresh engine oil. Added fresh coolant. Bled cooling system. Cleaned oil stained areas as best we could. Re installed in reverse order of removal. Removed and replaced drive belt. Road tested. Checked and topped off engine oil and coolant levels. Verified engine oil leaks have been eliminated. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Removed front wheels. Removed and replaced front left and right forward control arms with bushings. Re installed in reverse order of removal.
• Completed brake fluid flush. Removed old brake fluid from reservoir. Cleaned brake fluid reservoir and screen. Refilled brake fluid reservoir with fresh brake fluid. Flushed brake fluid. Checked and topped off brake fluid level. Road tested.
• HWO Hazardous waste disposal fee.

 

John S. gave our service a 5 star review on 2/23/2023

2009 Mercedes-Benz E350 CRM Mitchell1 2023-02-24T22:58:52+00:00

2012 Mercedes-Benz C250

CRM Mitchell1 2023-02-11T23:02:50+00:00

Mileage

126,694

Service Date

2/10/2023

Services Performed

• Check engine light is on before starting work. Removed upper engine cover. Removed ignition coils. Removed and replaced spark plugs. Replaced ignition coils. Re installed in reverse order of removal. Cleared fault codes in the engine control module. Road tested. Check engine light did not come back on during road test. Vehicle is operating normally.

 

David H. gave our service a 5 star review on 2/10/2023

2012 Mercedes-Benz C250 CRM Mitchell1 2023-02-11T23:02:50+00:00

2012 Mercedes-Benz C250

CRM Mitchell1 2023-01-28T23:01:53+00:00

Mileage

83,602

Service Date

1/27/2023

Services Performed

• Road tested. Verified concern. Check engine light is on. Verified the vehicle shaking when driving over 30mph. P0301 and P0304 are stored in the engine control module. Cleared fault codes. Road tested. Check engine light came back on. Fault code P0301 is stored in the engine control module. Swapped cylinder 1 ignition coil with cylinder 2 ignition coil. Swapped cylinder 1 spark plug with cylinder 3 spark plug. We noticed a lot of oil in the spark plug holes while swapping the ignition coils and spark plugs. Cleared fault codes in the engine control module. Road tested. Check engine light came back on. Fault code P0302 is stored in the engine control module. Found cylinder 1 ignition coil has failed. Recommend to remove and replace all 4 ignition coils and spark plugs. Recommend to remove and replace valve cover gaskets.
• Removed upper engine cover. Removed ignition coils. Sucked oil out of spark plug holes. Removed spark plugs. Cleaned spark plug holes. Replaced spark plugs and ignition coils. Re installed in reverse order of removal. Cleared fault codes in the engine control module. Road tested. Check engine light did not come back on. Fault codes did not re appear. Vehicle is no longer shaking when driving over 30mph. Vehicle is operating normally.
• Loosened engine wire harness. Loosened crankcase breather pipe. Removed valve cover and gaskets. Cleaned oil stained areas and sealing surfaces. Replaced valve cover with gaskets and crankcase breather. Re installed in reverse order of removal. Verified engine oil level is correct. Road tested. Vehicle is operating normally.

 

Jeremy M. gave our service a 5 star review on 1/27/2023

2012 Mercedes-Benz C250 CRM Mitchell1 2023-01-28T23:01:53+00:00

2015 Mercedes-Benz C300

CRM Mitchell1 2023-01-24T22:58:16+00:00

Mileage

78,508

Service Date

1/11/2023

Services Performed

• Completed B service. Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Rotated tires front to rear. Reset TPMS. Removed and replaced cabin air filter. Checked and topped off fluid levels. Performed Multi Point Inspection. Checked lights. Checked windshield wiper blades. Checked battery, 12.72 volts, 607 EN, bad and replace battery. Checked brakes. Front brake pads 7mm, 50% remaining. Rear brake pads 4mm, 40% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee

 

Noel T. gave our service a 5 star review on 1/23/2023

2015 Mercedes-Benz C300 CRM Mitchell1 2023-01-24T22:58:16+00:00

2012 Mercedes-Benz C250

CRM Mitchell1 2022-10-26T22:03:16+00:00

Mileage

104,930

Service Date

10/25/2022

Services Performed

• Performed A service. Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Reset TPMS. Checked and topped off fluid levels. Checked lights and wipers. Purged faults. Performed courtesy multi point inspection. Checked battery 12.32 Volts, 466 EN, good battery–recharge. Front brake pads 12mm, 85% remaining. Rear brake pads 6mm, 60% remaining. Road tested.
• Hazardous Waste Disposal Fee
• Verified concern. Found washer fluid reservoir has a crack at the bottom of the reservoir and is leaking. Recommend remove and replace leaking windshield washer reservoir, cap, seals, and grommets.
• Removed front wheels. Removed and replaced front sway bar end links and nuts. Re installed in reverse order of removal. Road tested. Vehicle is operating correctly.
• Removed left front wheel. Removed left front wheel liner. Removed and replaced windshield washer reservoir, caps, seals, and grommets. Filled with fresh fluid. Re installed in reverse order of removal. Verified washer fluid reservoir is no longer leaking. Verified washer fluid message is no longer on dash. Vehicle is operating correctly.

 

Robert & Diana D. gave our service a 5 star review on 10/25/2022

2012 Mercedes-Benz C250 CRM Mitchell1 2022-10-26T22:03:16+00:00