mitchell1

2009 MINI Cooper

CRM Mitchell1 2023-03-25T22:01:54+00:00

Mileage

94,723

Service Date

3/24/2023

Services Performed

• Inspect and advise. Verified concern. Coolant is leaking from the water pump. Coolant is also leaking from the thermostat with housing and the rear coolant pipe. Recommend remove and replace water pump, thermostat with housing and the rear coolant pipe and re evaluate.
• Removed upper and lower engine covers. Removed air dust and air filter housing. Drained coolant. Removed and replaced thermostat with housing. Removed and replaced rear coolant pipe from water pump to thermostat. Re installed in reverse order of removal. Verified coolant leak form the thermostat with housing and rear coolant pipe are eliminated after completing water pump repair.
• After thermostat repair was finished continued with water pump repair. Removed front right wheel. Removed front right wheel liner. Removed serpentine belt. Removed serpentine belt tensioner. Removed water pump pulley. Removed and replaced water pump. Cleaned coolant stained area as best we could. Replaced water pump pulley. Re installed in reverse order of removal. Installed new serpentine belt. Added fresh coolant. Bled cooling system. Cleared fault codes. Road tested. Checked and topped off coolant level. Verified coolant leak from water pump is eliminated. Vehicle is operating correctly.
• Hazardous Waste Disposal Fee
• Charged battery. Retested. 12.29 Volts, 574 CCA, good battery. Road tested. Vehicle is operating correctly.

 

Scott C. gave our service a 5 star review on 3/24/2023

2009 MINI Cooper CRM Mitchell1 2023-03-25T22:01:54+00:00

2014 MINI Cooper Countryman

CRM Mitchell1 2023-03-24T22:00:30+00:00

Mileage

103,647

Service Date

3/23/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Checked and topped off fluid levels. Performed courtesy vehicle inspection. Checked battery, 12.59 volts, 681 CCA, good battery. Checked brakes. Front brake pads 6mm, 50% remaining. Rear brake pads 3mm, 30% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Removed and replaced drive belt. Road tested. Vehicle is operating correctly.
• Completed brake fluid flush. Removed old brake fluid from reservoir. Cleaned brake fluid reservoir and screen. Refilled brake fluid reservoir with fresh brake fluid. Flushed brake fluid. Checked and topped off brake fluid level. Reset brake fluid service reminder. Road tested.
• HWO Hazardous waste disposal fee.
• Removed and replaced engine air filter. Road tested.
• Removed rear wheels. Loosened rear brake calipers. Removed rear brake pads and wear sensor. Removed rear brake caliper mounting brackets. Removed rear rotors. Cleaned and lubricated rear brake calipers, pistons, dust boots, mounting brackets and slides. Replaced rear brake pads, rotors and sensor. Re installed in reverse order of removal. Checked and topped off brake fluid level. Reset rear brake pad service reminder. Road tested. Verified brakes are operating correctly.

 

Jacob M. gave our service a 5 star review on 3/23/2023

2014 MINI Cooper Countryman CRM Mitchell1 2023-03-24T22:00:30+00:00

2015 Mercedes-Benz C250

CRM Mitchell1 2023-03-22T22:00:53+00:00

Mileage

45,688

Service Date

3/21/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Checked and topped off fluid levels. Performed Multi Point Inspection. Checked lights. Checked windshield wiper blades. Checked battery, 12.47 volts, 437 EN, test says bad battery–recommend replace. Checked brakes visually. Front brake pads 8mm remaining. Rear brake pads 9mm,remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee

 

Oscar C. gave our service a 5 star review on 3/21/2023

2015 Mercedes-Benz C250 CRM Mitchell1 2023-03-22T22:00:53+00:00

2007 GMC Yukon

CRM Mitchell1 2023-03-21T21:59:39+00:00

Mileage

242,089

Service Date

3/20/2023

Services Performed

• Checked alignment on all 4 wheels. Adjusted caster, camber, toe-in, and thrust angle as needed on all 4 wheels. Centered steering wheel. Road tested. Vehicle is operating correctly.

 

Aron C. gave our service a 5 star review on 3/20/2023

2007 GMC Yukon CRM Mitchell1 2023-03-21T21:59:39+00:00

2014 Porsche Cayenne

CRM Mitchell1 2023-03-15T22:00:50+00:00

Mileage

82,032

Service Date

3/14/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Reset TPMS. Checked and topped off fluid levels. Checked lights. Checked wiper blades. Checked brakes. Front brake pads 2mm, 14% remaining. Rear brake pads 5mm, 50% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee

 

Dayna W. gave our service a 5 star review on 3/14/2023

2014 Porsche Cayenne CRM Mitchell1 2023-03-15T22:00:50+00:00

2015 Mercedes-Benz GLA250

CRM Mitchell1 2023-03-15T21:59:58+00:00

Mileage

77,260

Service Date

3/14/2023

Services Performed

• Removed front passenger carpet back. Removed cabin air filter cover. Removed auxiliary battery cover. Removed and replaced auxiliary battery. Re installed in reverse order of removal. Purged all fault codes. Road tested. Vehicle is operating correctly.
• This dealer is required by law to charge a nonrefundable $1.00 California battery fee and a refundable deposit for each lead-acid battery purchased. A credit of the same amount as the refundable deposit will be issued if a used lead-acid battery is return

 

Deborah C. gave our service a 5 star review on 3/14/2023

2015 Mercedes-Benz GLA250 CRM Mitchell1 2023-03-15T21:59:58+00:00

2006 Land Rover LR3

CRM Mitchell1 2023-03-15T21:59:46+00:00

Mileage

204,959

Service Date

3/14/2023

Services Performed

• Put vehicle into alignment service mode using scan tool. Checked alignment on all 4 wheels. Adjusted caster, camber, toe-in, and thrust angle as needed on all 4 wheels. Centered steering wheel. Took vehicle out of alignment service mode using scan tool. Road tested. Vehicle is operating correctly.
• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Checked and topped off fluid levels. Performed vehicle inspection. Checked lights. Checked wiper blades. Checked battery, 12.63 volts, 787 CCA, Good battery. Checked brakes. Front brake pads 6mm, 42% remaining. Rear brake pads 3mm, 30% remaining. Road tested.
• HWO Used Oil Disposal Fee

 

Russ S. gave our service a 5 star review on 3/14/2023

2006 Land Rover LR3 CRM Mitchell1 2023-03-15T21:59:46+00:00

2016 Volkswagen Tiguan

CRM Mitchell1 2023-03-07T22:59:03+00:00

Mileage

125,648

Service Date

3/6/2023

Services Performed

• Verified concern. Coolant is leaking onto the ground. Water pump is leaking coolant as well as hose connection at front coolant pipe. Recommend to remove and replace water pump / thermostat assembly. Recommend to remove and replace front coolant pipe. Also recommend to re seal valve cover due to oil leak. Oil leak from valve cover is what most likely caused the water pump leak. We cannot offer a warranty on the water pump repair unless the valve cover is re sealed.
• Removed upper engine cover. Drained coolant. Loosened front coolant pipe. Removed wire harness mounting bracket. Removed front throttle body hose / pipe. Removed throttle body. Removed and replaced water pump / thermostat assembly. Installed new hose clamps on front coolant pipe hose. Re installed in reverse order of removal. Cleaned coolant stained areas. Re filled cooling system with fresh coolant. Bled cooling system. Checked and topped off coolant level. Road tested. Verified coolant leak from water pump / thermostat is eliminated. Vehicle is operating correctly. No warranty on water pump repair. Recommend to re seal valve cover as soon as possible.
• Hazardous Waste Disposal Fee
• Checked and topped off engine oil level. Verified engine oil level is correct.

 

Elizabeth L. gave our service a 5 star review on 3/6/2023

2016 Volkswagen Tiguan CRM Mitchell1 2023-03-07T22:59:03+00:00

2017 Mercedes-Benz CLA250

CRM Mitchell1 2023-03-02T23:01:17+00:00

Mileage

52,645

Service Date

3/1/2023

Services Performed

• Changed engine and filter. Reset service reminder. Checked and topped off fluid levels. Checked lights and wipers. Checked brakes. Front brake pads 8mm, 66% remaining. Rear brake pads 7mm, 70% remaining. Checked battery, 12.24 volts, 178 A DIN, recharge and retest. Road tested.
• HWO Used Oil Disposal Fee
• Rotated tires front to rear. Checked and adjusted tire pressures. Reset TPMS. Road tested.

 

Moe E. gave our service a 5 star review on 3/1/2023

2017 Mercedes-Benz CLA250 CRM Mitchell1 2023-03-02T23:01:17+00:00

2009 Mercedes-Benz E350

CRM Mitchell1 2023-02-24T22:58:52+00:00

Mileage

89,316

Service Date

2/23/2023

Services Performed

• Verified concern. Vehicle is leaking engine oil. Oil is leaking from the engine oil cooler seal. It has dripped onto the drive belt and soaked that as well. Also found the engine oil drain plug appears to be leaking engine oil. Recommend remove and replace oil cooler seal that is leaking engine oil, perform oil and filter change and replace engine oil drain plug and drain plug seal, and replace drive belt soaked in oil and re evaluate.
• Removed lower engine covers. Drained engine oil and coolant. Removed and replaced engine oil filter. Replaced engine oil drain plug and drain plug seal. Added fresh engine oil. Added fresh coolant. Bled cooling system. Cleaned oil stained areas as best we could. Re installed in reverse order of removal. Removed and replaced drive belt. Road tested. Checked and topped off engine oil and coolant levels. Verified engine oil leaks have been eliminated. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Removed front wheels. Removed and replaced front left and right forward control arms with bushings. Re installed in reverse order of removal.
• Completed brake fluid flush. Removed old brake fluid from reservoir. Cleaned brake fluid reservoir and screen. Refilled brake fluid reservoir with fresh brake fluid. Flushed brake fluid. Checked and topped off brake fluid level. Road tested.
• HWO Hazardous waste disposal fee.

 

John S. gave our service a 5 star review on 2/23/2023

2009 Mercedes-Benz E350 CRM Mitchell1 2023-02-24T22:58:52+00:00