mitchell1

2015 Volkswagen Golf SportWagen

CRM Mitchell1 2023-11-29T23:04:13+00:00

Mileage

84,648

Service Date

11/28/2023

Services Performed

• Verified concern. Removed lower engine cover and found engine oil accumulated on lower pan cover and lower pan foam installation. No leak from engine oil. It is most likely from prior oil changes. Found remnants of a plastic bag on the exhaust. Cleaned off plastic bag remnants as we best we could. Cleaned lower cover and lower cover foam insulation as best we could. Re installed lower cover. Road tested. Verified burning smell is no longer present. Vehicle is operating correctly.

 

Lee H. gave our service a 5 star review on 11/28/2023

2015 Volkswagen Golf SportWagen CRM Mitchell1 2023-11-29T23:04:13+00:00

2012 Mercedes-Benz C250

CRM Mitchell1 2023-11-28T23:01:44+00:00

Mileage

175,496

Service Date

11/27/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Completed multi point inspection. Checked and adjusted tire pressures. Checked horn. Checked lights. Checked wipers. Checked and topped off fluid levels. Checked belt. Checked suspension. Checked for leaks. Checked battery. 12.42 Volts, 709 EN, good battery. Checked brakes. Front brake pads 10mm, 78% remaining. Rear brake pads 6mm, 60% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Removed and replaced left low beam headlight bulb. Verified all exterior lights are operating correctly.

 

Tasha F. gave our service a 5 star review on 11/27/2023

2012 Mercedes-Benz C250 CRM Mitchell1 2023-11-28T23:01:44+00:00

2014 Mercedes-Benz E350

CRM Mitchell1 2023-11-21T23:02:01+00:00

Mileage

132,582

Service Date

11/17/2023

Services Performed

• Removed rear wheels. Loosened rear brake calipers. Removed rear brake pads and wear sensor. Removed rear brake caliper mounting brackets. Cleaned and lubricated rear brake calipers, mounting brackets and slides. Replaced rear brake pads and wear sensor. Re installed in reverse order of removal. Checked and topped off brake fluid level. Road tested. Verified brakes are working correctly.
• Completed brake fluid flush. Removed old brake fluid from reservoir. Cleaned brake fluid reservoir and screen. Refilled brake fluid reservoir with fresh brake fluid. Flushed brake fluid. Checked and topped off brake fluid level. Road tested.
• HWO Hazardous waste disposal fee.

 

Carlos C. gave our service a 5 star review on 11/20/2023

2014 Mercedes-Benz E350 CRM Mitchell1 2023-11-21T23:02:01+00:00

2016 Audi Q5

CRM Mitchell1 2023-11-18T23:05:01+00:00

Mileage

48,640

Service Date

11/17/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Performed Multi Point Inspection. Checked and adjusted tire pressures. Checked and topped off fluid levels. Checked lights. Checked wiper blades. Checked horn. Checked for leaks. Checked belt. Checked suspension parts. Checked battery, 12.73 Volts, 827 CCA, good battery. Checked brakes. Front brake pads 5-6mm, 35-42% remaining. Rear brake pads 7-8mm, 70-80% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee

 

David R. gave our service a 5 star review on 11/17/2023

2016 Audi Q5 CRM Mitchell1 2023-11-18T23:05:01+00:00

2018 Toyota Tacoma

CRM Mitchell1 2023-11-18T23:03:25+00:00

Mileage

66,184

Service Date

11/17/2023

Services Performed

• Rotated tires front to rear. Checked and adjusted tire pressures. Relearned TPMS. TPMS light is no longer on. Completed multi point inspection. Provided customer with digital copy of inspection. Road tested. Vehicle is operating correctly.

 

Robert & Diana D. gave our service a 5 star review on 11/17/2023

2018 Toyota Tacoma CRM Mitchell1 2023-11-18T23:03:25+00:00

2005 Volkswagen New Beetle

CRM Mitchell1 2023-11-04T22:05:18+00:00

Mileage

142,796

Service Date

11/3/2023

Services Performed

• Changed engine oil and filter. Completed multi point inspection. Checked horn. Checked lights. Checked wipers. Checked and topped off fluid levels. Checked belt. Checked for leaks. Checked suspension. Checked battery. 12.76 Volts, 667 CCA, good battery. Checked brakes. Front brake pads 10mm, 71% remaining. Rear brake pads 9mm, 90% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Rotated tires front to rear. Checked and adjusted tire pressures. Road tested. Vehicle is operating correctly.
• Removed and replaced power steering reservoir and cap. Added power steering fluid. Road tested. Vehicle is operating correctly.
• Removed and replaced broken engine oil dipstick tube. Road tesed.
• Completed brake fluid flush. Removed old brake fluid from reservoir. Cleaned brake fluid reservoir and screen. Refilled brake fluid reservoir with fresh brake fluid. Flushed brake fluid. Checked and topped off brake fluid level. Road tested.
• HWO Hazardous waste disposal fee.
• Removed and replaced cabin air filter. Road tested.

 

Ron B. gave our service a 5 star review on 11/3/2023

2005 Volkswagen New Beetle CRM Mitchell1 2023-11-04T22:05:18+00:00

2005 GMC Sierra

CRM Mitchell1 2023-11-01T22:03:04+00:00

Mileage

74,115

Service Date

10/31/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked lights. Checked wipers. Checked and topped off fluid levels. Checked battery. 12.38 Volts, 724 CCA, good battery–recharge. Checked brakes. Front brake pads 6mm remaining. Rear brake shoes 2mm remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Rotated tires front to rear. Checked and adjusted tire pressures. Road tested.

 

Suzy A. gave our service a 5 star review on 10/31/2023

2005 GMC Sierra CRM Mitchell1 2023-11-01T22:03:04+00:00

2018 Porsche Macan

CRM Mitchell1 2023-10-31T22:03:32+00:00

Mileage

45,391

Service Date

10/30/2023

Services Performed

• Removed front wheels. Loosened front brake calipers. Removed front brake pads and sensors. Cleaned and lubricated front brake calipers, mounting brackets, pistons, dust boots and slides. Replaced front brake pads and sensors with customer supplied parts. Replaced front brake caliper bolts. Re installed in reverse order of removal. Checked and topped off brake fluid level. Road tested. Vehicle is operating correctly.
• Used scan tool to put parking brake in service position. Removed rear wheels. Loosened rear brake calipers. Removed rear brake pads and sensors. Cleaned and lubricated rear brake calipers, mounting brackets, pistons, dust boots and slides. Replaced rear brake pads and sensors with customer supplied parts. Re installed in reverse order of removal. Checked and topped off brake fluid level. Used scan tool to take parking brake out of service position. Road tested. Vehicle is operating correctly.

 

Charis W. gave our service a 5 star review on 10/30/2023

2018 Porsche Macan CRM Mitchell1 2023-10-31T22:03:32+00:00

2017 Porsche Cayenne

CRM Mitchell1 2023-10-28T22:03:18+00:00

Mileage

66,483

Service Date

10/27/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Completed multi point inspection. Checked horn. Checked lights. Checked wipers. Checked air filters. Checked and topped off fluid levels. Checked belt. Checked for leaks. Checked suspension. Checked brakes. Front brake pads less than 1mm, 10% remaining. Rear brake pads 6mm, 60% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Removed front wheels. Loosened front brake calipers. Removed front brake pads and sensors. Removed front brake caliper mounting brackets. Removed front brake rotors. Cleaned and lubricated front brake calipers, mounting brackets, pistons, dust boots and slides. Replaced front brake pads, rotors, sensors, and hardware. Re installed in reverse order of removal. Checked and topped off brake fluid level. Road tested. Verified brakes are operating correctly. Vehicle is operating correctly.
• Removed and replaced cabin air filter. Road tested.
• Removed and replaced washer fluid reservoir cap.
• Removed and replaced front and rear wiper blades. Verified front and rear wiper blades are operating correctly.

 

Beth L. gave our service a 5 star review on 10/27/2023

2017 Porsche Cayenne CRM Mitchell1 2023-10-28T22:03:18+00:00

2014 Audi Q5

CRM Mitchell1 2023-10-21T22:04:32+00:00

Mileage

70,607

Service Date

10/20/2023

Services Performed

• It didn't go more than 5mph. They had it towed to another shop but they don't have scan tools to talk to the car. They referred customer to our shop. Original owner of car, regularly maintained. Almost all miles are in town driving. Customer gets gas at Exonn/Mobil. He is aware of the coolant low message, the coolant level sensor is bad but he hasn't replaced it yet. Inspect and advise. Verified concern. Check engine light is on. EPC light is on. Traction control light is on. TPMS light is on. Loss of power. Vehicle will not accelerate above 5 MPH. 14 fault codes are stored in the engine control module, U1113, P0641, P1573, P310B, P0122, P0222, P2539, P2541, P1558, P050B, P0088, P2015 (236), P2015 (237), P0238. Upon inspection found rodent damage to the engine wire harness. It looks like a rodent ate through 5 wires in the engine compartment near the front left lower part of the engine. Recommend to repair rodent damage to the wire harness and re evaluate.
• Repaired rodent damage to the engine wire harness. Cleared fault codes in the engine control module. Started the engine and the check engine light and the EPC light came back on immediately. Tried to drive vehicle and it still will not accelerate over 5 MPH. 4 fault codes stored in the engine control module, U1113 Function Restriction due to Faults in Other Modules, P0122 Throttle Position Sensor (G69), P0222 Angle Sensor for Throttle (G188) – Signal Too Low, and P1558 Throttle Actuator (G186) Electrical Malfunction. Ran basic settings test for throttle adaptation and it failed – timed out. Checked for power and ground and signal to the throttle body wire harness, all present and okay. Cleaned throttle body and tried to run basic settings test for throttle adaptation again and it failed once again. Checked 20 amp fuse #14 in fuse and relay box in the cowl area of the engine compartment and it is good. Throttle body is malfunctioning. Recommend to remove and replace throttle body.
• Removed and replaced throttle body and gasket. Cleared fault codes in the engine control module. Ran basic settings test for throttle adaptation and this time it passed – system okay. Check engine light is off. No fault codes stored in the engine control module. Road tested. Vehicle is operating correctly. Now the only light that is coming on is for low coolant level, which customer stated he is aware of and does not want to repair at this time.
• Tested battery, 12.51 volts, 426 A EN, Bad and Replace. Recommend to remove and replace battery. Removed and replaced battery. Restored electrical power. Tested new battery, 12.44 volts, 873 CCA, Good and pass. Registered new battery. Purged fault codes. Road tested. Vehicle is operating correctly.
• This dealer is required by law to charge a nonrefundable $1.00 California battery fee and a refundable deposit for each lead-acid battery purchased. […]
  

2014 Audi Q5 CRM Mitchell1 2023-10-21T22:04:32+00:00