Volkswagen

2010 Volkswagen GTI

CRM Mitchell1 2023-05-30T22:00:25+00:00

Mileage

117,550

Service Date

5/23/2023

Services Performed

• Advised customer in order to inspect the clutch we would have to remove the transmission and inspect it. We recommend to start with a test drive to see how it feels driving and if it slips or smells like it is burning. Customer agreed. Road tested vehicle. Vehicle drove fine. Vehicle did not slip while driving. Could not smell any burning. Did not hear any chattering. Advised customer that clutch seems to be ok at this time. This could change in the future but at this time vehicle is operating correctly. Inspected serpentine belt. Belt appears to be original belt. Recommend remove and replace serpentine belt.
• Removed and replaced serpentine belt. Road tested. Vehicle is operating correctly.

 

Trever R. gave our service a 5 star review on 5/29/2023

2010 Volkswagen GTI CRM Mitchell1 2023-05-30T22:00:25+00:00

2017 Volkswagen Jetta

CRM Mitchell1 2023-04-29T22:02:54+00:00

Mileage

99,486

Service Date

4/28/2023

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked and topped off fluid levels. Performed courtesy vehicle inspection. Checked horn. Checked lights. Checked wiper blades. Checked battery, 12.68 Volts, 612 CCA, Good battery. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Checked and adjusted tire pressures. Rotated tires front to rear. Reset TPMS. Checked brakes. Front brake pads 8mm, 56% remaining. Rear brake pads 3mm, 30% remaining. Recommend replace rear brakes soon.
• Completed brake fluid flush. Removed old brake fluid from reservoir. Cleaned brake fluid reservoir and screen. Refilled brake fluid reservoir with fresh brake fluid. Flushed brake fluid. Checked and topped off brake fluid level. Road tested.
• HWO Hazardous waste disposal fee.
• Removed rear wheels. Loosened rear brake calipers. Removed rear brake pads. Removed rear brake caliper mounting brackets. Removed rear rotors. Cleaned and lubricated rear brake calipers, pistons, dust boots, mounting brackets and slides. Replaced rear brake pads and rotors. Re installed in reverse order of removal. Checked and topped off brake fluid level. Road tested. Vehicle is operating correctly.
• Removed and replaced drive belt. Road tested. Vehicle is operating correctly.

 

Michelle T. gave our service a 5 star review on 4/28/2023

2017 Volkswagen Jetta CRM Mitchell1 2023-04-29T22:02:54+00:00

2006 Volkswagen New Beetle

CRM Mitchell1 2023-03-29T21:59:40+00:00

Mileage

82,828

Service Date

3/28/2023

Services Performed

• Removed lower engine cover. Verified concern. Engine is leaking oil from the engine oil filter housing. Recommend to remove and replace the engine oil filter housing and gaskets. Engine is also leaking oil from the valve cover gasket. Recommend to remove and replace the valve cover with gasket and PCV valve.
• Verified concern. Found the heater core is leaking coolant. Recommend to remove and replace the heater core.
• Drained coolant. Evacuated .54 lbs. of refrigerant from the A/C system. Removed dash panel. Removed evaporator and heater core housing. Removed and replaced evaporator with housing and heater core. Cleaned ventilation system. Re installed in reverse order of removal. Re filed cooling system with fresh coolant. Bled cooling system. Checked and topped off coolant level. Re charged A/C system with a full charge of fresh refrigerant, 1.65 lbs. Road tested. Verified heater and A/C are working correctly. Verified coolant leak from heater core is eliminated.
• Removed battery. Removed headlights. Removed front wheels. Removed front wheel liners. Removed front bumper cover. Put front end into service position. Removed intake manifold. Drained coolant. Drained engine oil. Removed engine oil filter housing with engine oil cooler. Cleaned sealing surfaces. Cleaned engine oil cooler. Removed and replaced engine oil filter housing with engine oil filter, engine oil filter housing gasket and engine oil cooler gasket. Swapped engine oil cooler from old engine oil filter housing to new engine oil filter housing. Cleaned oil stained areas. Re installed in reverse order of removal. Re filled engine with fresh engine oil. Verified engine oil level is correct. Re filled cooling system with fresh coolant after the heater core was replaced. Bled cooling system. Checked and topped off coolant level. Re installed lower engine cover. Road tested. Verified engine oil leak from engine oil filter housing is eliminated. Vehicle is operating correctly.
• Hazardous Waste Disposal Fee
• Removed ignition coils. Loosened crankcase breather hose. Removed valve cover with gasket and PCV valve. Cleaned sealing surface. Replaced valve cover with gasket ad PCV valve. Re installed in reverse order of removal. Cleaned oil stained areas. Road tested. Verified oil leak from valve cover is eliminated. Vehicle is operating correctly.
• Removed rear wheels. Loosened rear brake calipers. Removed rear brake pads. Removed rear brake caliper mounting brackets. Removed rear brake rotors. Cleaned and lubricated rear brake calipers, mounting brackets and slides. Replaced rear brake pads and rotors. Re installed in reverse order of removal. Checked and topped off brake fluid level. Road tested. Verified brakes are operating correctly.
• Removed front wheels. Loosened front sway bar links. Loosened left and right front lower control arms. Removed left and right front axle shaft assemblies. Removed and replaced left and right front outer CV boots. Cleaned grease stained areas. Re installed in reverse order of removal. Road tested. Verified left and right front outer CV boots are no longer leaking grease. Vehicle is operating correctly.
• Customer must pay cash or no discount applies.

 

Barry […]

2006 Volkswagen New Beetle CRM Mitchell1 2023-03-29T21:59:40+00:00

2016 Volkswagen Tiguan

CRM Mitchell1 2023-03-07T22:59:03+00:00

Mileage

125,648

Service Date

3/6/2023

Services Performed

• Verified concern. Coolant is leaking onto the ground. Water pump is leaking coolant as well as hose connection at front coolant pipe. Recommend to remove and replace water pump / thermostat assembly. Recommend to remove and replace front coolant pipe. Also recommend to re seal valve cover due to oil leak. Oil leak from valve cover is what most likely caused the water pump leak. We cannot offer a warranty on the water pump repair unless the valve cover is re sealed.
• Removed upper engine cover. Drained coolant. Loosened front coolant pipe. Removed wire harness mounting bracket. Removed front throttle body hose / pipe. Removed throttle body. Removed and replaced water pump / thermostat assembly. Installed new hose clamps on front coolant pipe hose. Re installed in reverse order of removal. Cleaned coolant stained areas. Re filled cooling system with fresh coolant. Bled cooling system. Checked and topped off coolant level. Road tested. Verified coolant leak from water pump / thermostat is eliminated. Vehicle is operating correctly. No warranty on water pump repair. Recommend to re seal valve cover as soon as possible.
• Hazardous Waste Disposal Fee
• Checked and topped off engine oil level. Verified engine oil level is correct.

 

Elizabeth L. gave our service a 5 star review on 3/6/2023

2016 Volkswagen Tiguan CRM Mitchell1 2023-03-07T22:59:03+00:00

2012 Volkswagen Tiguan

CRM Mitchell1 2023-02-03T22:57:55+00:00

Mileage

126,905

Service Date

1/5/2023

Services Performed

• Removed and replaced battery. Restored electrical power. Tested new battery. 12.42 Volts, 767 CCA, good battery. Road tested. Vehicle is operating correctly.
• This dealer is required by law to charge a nonrefundable $1.00 California battery fee and a refundable deposit for each lead-acid battery purchased. A credit of the same amount as the refundable deposit will be issued if a used lead-acid battery is return

 

Diahann W. gave our service a 5 star review on 2/2/2023

2012 Volkswagen Tiguan CRM Mitchell1 2023-02-03T22:57:55+00:00

2010 Volkswagen Passat

CRM Mitchell1 2022-10-08T22:01:18+00:00

Mileage

154,740

Service Date

10/7/2022

Services Performed

• Added engine system cleaner and fuel system cleaner before changing engine oil and filter. Followed directions specified from manufacturer for engine and fuel system cleaners. Changed engine oil and filter. Added engine oil system care additive. Reset service reminder. Checked and adjusted tire pressures. Rotated tires front to rear. Checked and topped off fluid levels. Checked lights. Checked wipers. Performed multi point inspection. Checked battery. 12.53 Volts, 555 CCA, good battery. Checked brakes. Front brake pads 10mm, 71% remaining. Rear brake pads at 4mm, 40% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee
• Cleaned oil stained area as best we could. Added dye to engine oil. Advised customer to return after driving at least 500 miles.
• Removed and replaced wiper blades. Verified wiper blades are operating correctly.

 

Garrett E. gave our service a 5 star review on 10/7/2022

2010 Volkswagen Passat CRM Mitchell1 2022-10-08T22:01:18+00:00

2017 Volkswagen Jetta

CRM Mitchell1 2022-10-08T21:59:46+00:00

Mileage

108,791

Service Date

10/5/2022

Services Performed

• Verified concern. Check engine light and EPC light are on. Found 5 codes stored in engine control module, P0562, P2263, P0300, P0301, and P0303. Found charge air pressure actuator rod is broken. Recommend remove and replace charge air pressure actuator rod. Contacted local VW dealer. Found this vehicle has PZEV coverage for 15 year or 150,000 miles whichever comes first. Advised customer to take vehicle to local VW dealer to have repair done. No repair done here at this time.

 

Michelle T. gave our service a 5 star review on 10/7/2022

2017 Volkswagen Jetta CRM Mitchell1 2022-10-08T21:59:46+00:00

2013 Volkswagen Beetle

CRM Mitchell1 2022-10-07T22:04:14+00:00

Mileage

109,326

Service Date

10/6/2022

Services Performed

• Changed engine oil and filter. Reset service reminder. Checked and adjusted tire pressures. Checked and topped off fluid levels. Performed courtesy vehicle inspection. Checked lights. Checked wiper blades. Checked battery, 12.65 Volts, 575 EN, good battery. Checked brakes. Front brake pads 6mm, 42% remaining. Rear brake pads 6mm, 60% remaining. Road tested.
• HWO Used Oil Disposal Fee
• Removed and replaced wiper blades. Verified wiper blades are operating correctly.
• Removed left front wheel. Removed left front sway bar link. Loosened bolts on lower control arm. Removed left front axle shaft. Removed and replaced left front outer cv boot. Cleaned grease stained area as best we could. Re installed in reverse order of removal. Road tested. Vehicle is operating correctly.

 

Paul C. gave our service a 5 star review on 10/6/2022

2013 Volkswagen Beetle CRM Mitchell1 2022-10-07T22:04:14+00:00

2014 Volkswagen Jetta

CRM Mitchell1 2022-08-19T22:00:11+00:00

Mileage

45,471

Service Date

8/17/2022

Services Performed

• Changed engine oil and filter. Reset service reminder. Rotated tires. Checked and adjusted tire pressures. Reset TPMS. Checked lights and wiper blades. Checked battery, 12.61 volts, 738 CCA, Good battery. Performed a multi point and inspection and provided customer with a digital copy. Front brake pads 11mm remaining. Rear brake pads 8mm remaining. Road tested.
• HWO Used Oil Disposal Fee
• Removed and replaced fuel filter. Road tested.

 

Ed H. gave our service a 5 star review on 8/18/2022

2014 Volkswagen Jetta CRM Mitchell1 2022-08-19T22:00:11+00:00

2010 Volkswagen Jetta

CRM Mitchell1 2022-08-10T21:59:56+00:00

Mileage

143,590

Service Date

8/8/2022

Services Performed

• Verified concern. Removed steering wheel and driver airbag. Removed steering column trim pieces. Removed electrical portion of ignition switch. Isolated key and igntion cylinder. Found key is still binding in ignition cylinder. Recommend remove and replace ignition cylinder and housing. Special order parts will arrive in 7 to 10 business days.
• Removed drivers airbag. Removed steering wheel. Removed and replaced ignition lock cylinder and housing. Re installed in reverse order of removal. Verified key turns in ignition smoothly.
• Changed engine oil and filter. Reset service reminder. Checked and topped off fluid levels. Rotated tires. Checked and adjusted tire pressures. Performed multi point inspection. Checked lights. Checked wiper blades. Checked battery. 12.39 Volts, 630 CCA, Recharge & Retest. Checked brakes. Front brake pads 2mm, 14% remaining. Rear brake pads 2mm, 20% remaining. Road tested. Vehicle is operating correctly.
• HWO Used Oil Disposal Fee

 

Frank A. gave our service a 5 star review on 8/9/2022

2010 Volkswagen Jetta CRM Mitchell1 2022-08-10T21:59:56+00:00